StartCredits is the leading credit risk data analytics firm in Nigeria. We help Nigerians to access finance and save money, through our algorithmic credit scoring and loan search engine.

This is a unique opportunity to join a new, multidisciplinary team of creative and passionate individuals destined to change the face of lending in Nigeria. We are focused on the company’s agenda, and work on high-impact projects utilizing big data analytics and machine learning to improve credit decisions in Nigeria.

What you’ll be doing:

• Assist in the validation of loan applications, ensuring that all required documentation is accurate, complete, and compliant with regulatory standards.
• Input and maintain loan data in the firm’s database, ensuring that records are up-to-date, organized, and easily accessible for reference and reporting.
• Collaborate with loan officers and underwriters to gather necessary information for loan approval, performing initial reviews to identify discrepancies or missing information.
• Generate loan documents and coordinate with clients to obtain signatures and other required documentation.
• Support the loan closing process by verifying accuracy of loan terms, calculations, and payment schedules.
• Respond to client inquiries regarding loan status, payment schedules, and other loan-related matters, delivering a high level of customer service.
• Assist in the preparation of loan modification, extension, and renewal documents, ensuring compliance with company policies and regulatory requirements.
• Monitor payment schedules and send out reminders to clients as needed, maintaining accurate records of payments received.
• Collaborate with the finance team to reconcile discrepancies in loan accounts and ensure accurate and timely loan servicing.
• Assist in the preparation of regular reports on loan portfolios, delinquencies, and other key performance indicators.
• Keep abreast of industry regulations and changes that impact loan administration, ensuring compliance in all loan-related activities.

Who we’re looking for:

• Proven experience in loan administration, loan processing, or a related role.
• Proficiency in using loan management software and Microsoft Office Suite.
• Strong attention to detail and accuracy, with the ability to manage and organize complex documentation.
• Excellent communication skills, both written and verbal, with a customer-centric approach.
• Ability to work collaboratively in a fast-paced environment and manage multiple tasks simultaneously.
• Familiarity with lending regulations and compliance requirements is a plus.
• Strong problem-solving skills and a proactive attitude towards resolving issues.
• Ability to maintain confidentiality and handle sensitive financial information.
• Strong organizational skills and a keen eye for detail.

Great communication skills (written and verbal), an analytical results orientated mentality and the ability to work with others as part of a team are expected.

StartCredits is looking for results driven business development professionals to actively seek out and engage with prospective bank, mortgage and microfinance partners. You will provide complete and appropriate solutions for every client in order to boost top-line revenue growth, customer acquisition levels and profitability.

What you’ll be doing:

• Present, promote and sell StartCredits credit risk products using solid arguments to prospective lenders
• Establish, develop and maintain positive bank client relationships
• Coordinate sales effort with team members and other departments
• Keep abreast of best practices and promotional trends
• Conduct market research, track sales and status reports
• Provide reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Who we’re looking for:

• You must be based in Lagos
• Basic knowledge of banking and loan products
• Proven experience as a Sales Associate or similar role
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to perform in fast-paced environment
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback

Great communication skills (written and verbal), an analytical results orientated mentality and the ability to work with others as part of a team are expected.